User Agreement

This User Agreement (the “Agreement”) governs your use of Entrly — the entrly.com website, the Entrly web app (portal.entrly.com) and the Entrly mobile apps for iOS and Android (together, the “Service”). By creating an account or using the Service you accept this Agreement.

1. Who provides the Service

2. What Entrly is

Entrly is a platform where organizations run spaces — sports events, clubs, conferences, courses and communities — and participants join them. The Service includes public space pages, registration, participant credentials (QR, badge, PIN), access and check-in, wallets and on-site stores, announcements, team roles and related tools. The exact features available to an organization depend on its subscription tier.

3. Your account

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your sign-in credentials secure and for activity under your account.
• You must be at least 16 years old to create an account. Children may participate in spaces through a parent's or guardian's account using delegated access.
• Tell us immediately at hello@entrly.com if you suspect unauthorized use of your account.

4. Organizations and organizers

If you create or help run an organization on Entrly, you additionally agree that:

• You are the data controller for the participant data your organization manages in its spaces. You are responsible for having a lawful basis for collecting it, for informing your participants, and for honoring their data protection rights. Bitcrafts Kft. processes that data on your behalf as described in the Privacy Policy, which also lists the sub-processors we use; this Agreement and the Privacy Policy together form the framework of that processing.
• You will only send announcements — including email, SMS and push messages — to people who may lawfully be contacted that way, and you will respect participants' channel preferences and mutes.
• You are responsible for the content of your public space pages and for the goods, services, events and prices you offer through the Service. Entrly is a tool; the relationship between an organization and its participants (including any payments, refunds or claims between them) is the organization's own.
• You will grant team members only the access they need, and you remain responsible for their actions within your organization.

5. Subscriptions, billing and prepaid credit

• Each space has its own subscription plan. Paid plans are billed through our payment provider, Stripe. Listed prices include VAT where applicable.
• Upgrades take effect immediately; downgrades take effect at the end of the current billing period. You can manage or cancel a space's subscription at any time from the Service.
• Some features are usage-based (for example above-allowance usage) and are charged in arrears on the same invoice, as shown in the Service before you use them.
• Text messaging (SMS) uses a prepaid, per-organization balance that you top up in advance and that is consumed per message at the prices shown in the Service. Remaining balance stays available to your organization; it is not redeemable for cash except where the law requires otherwise.
• Invoices are issued electronically. Where mandatory consumer rights apply to you, nothing in this section limits them.

6. Acceptable use

You must not:

• break the law or infringe others' rights while using the Service;
• upload unlawful, defamatory, hateful or deceptive content;
• use the Service to run adult venues, adult clubs or adult entertainment of any kind, as set out in section 7.2;
• send spam or messages the recipients have not agreed to receive;
• probe, disrupt or overload the Service, or access it other than through its documented interfaces;
• misrepresent who you are or impersonate another person or organization;
• resell or white-label the Service without our written agreement.

7. Content standards and moderation

Entrly hosts content that people and organizations create — organization and space names, page text and images, taglines, announcements, participant profiles and photos, answers to registration forms, comments, files and store items (together, “user content”). Whoever creates user content is responsible for it; we host it. This section applies to everyone who uses the Service, to public space pages and to content that is only visible inside a space.

Organizations moderate their own spaces first. An organizer decides what goes on their public page, who takes part and what announcements are sent, and can remove content and participants at any time. We act as the host, after the fact — on what our screening catches, what is reported to us, or what otherwise comes to our attention.

7.1 Content that is never allowed

We have no tolerance for objectionable content or abusive behaviour. However it is framed, you must not upload, publish, send or store content that:

• sexually exploits, endangers or sexualizes a child in any way. There is no context in which this is acceptable and no warning first: it is removed, the account is terminated, and it is reported to the authorities;
• is pornographic or sexually explicit, or contains gratuitous nudity;
• depicts, glorifies or incites violence, or supports terrorism or violent extremism;
• attacks or demeans people because of race, ethnicity, national origin, religion, disability, disease, age, sex, gender identity or sexual orientation;
• harasses, bullies, threatens or humiliates a particular person, including by organizing others to do so;
• promotes suicide, self-harm, eating disorders or dangerous acts, or gives instructions for them;
• offers or facilitates illegal goods and services — drugs, weapons, counterfeits, stolen data or credentials, or the exploitation of people;
• deceives people — scams, phishing, pyramid schemes, fake events or tickets, or false claims about who you are, what you are offering or who endorses it;
• uses another person's or organization's name, logo or brand without the right to, or presents itself as coming from Entrly;
• publishes someone else's private data without a lawful basis — home address, identity or payment documents, health data, private messages, or intimate images shared without consent;
• infringes copyright, trademarks or other rights;
• contains malware or exploits, or links to sites that distribute them;
• advertises gambling, alcohol, tobacco, pharmaceuticals or financial products without meeting every legal requirement — licensing, age limits, disclosures — everywhere you offer them;
• presents AI-generated or manipulated material as a genuine recording of a real person or event in a way likely to mislead.

Names are content too. A space name and an organization name are read by participants and shown on the public web, and they are judged against exactly these standards.

7.2 Adult venues and adult entertainment

Some spaces break none of the rules above — the words are clean, the pictures are ordinary — and still have no place here, because of what the space itself is for. Entrly does not support adult venues, adult clubs or adult entertainment. If what a space exists to provide is sexual entertainment, sexual services or sexual contact between the people who come to it, it may not be run on Entrly — whatever it is called, and however lawful and properly licensed it is where it operates.

You must not use the Service to organize, host, promote, register participants for, sell entry to or take payment for:

• adult-entertainment venues and shows — strip clubs, striptease, topless or erotic bars, peep shows, live sex shows and comparable performances whose draw is sexual;
• sex clubs and sex parties — swinger, fetish, BDSM and play parties, and the venues and memberships built around them;
• sexual services — escorting, paid companionship, erotic or “sensual” massage, and any arrangement in which sex or sexual contact is what is being bought, sold or arranged;
• pornography as a business — producing, casting for, performing in, streaming, selling or distributing pornographic material, including camming and paid adult subscription content, and the events and trade fairs that promote it;
• adult dating and hook-up meetups whose purpose is sexual encounters between the people taking part;
• adult premises and adult goods — sex shops, adult cinemas and similar businesses, and the sale of pornographic material or sexual services through a space's store.

This is a category, not a checklist. A space built around sexual entertainment or sexual services is outside what Entrly supports however it is described — “private members' club”, “wellness evening”, “art performance”, “over-18s social” — and whether or not the activity is legal, licensed and properly age-restricted where it happens.

Why the line is here. This is a decision about what our platform is for, not a judgement about lawful adult businesses. Entrly keeps participant lists, photos and registration answers, prints badges, publishes space pages that search engines index, and ships in mobile apps distributed through the App Store and Google Play, whose rules do not allow adult content or services. That is the wrong tool for an adult venue and a real risk to the people who would appear in it, so we decline the category rather than moderate it case by case.

This rule is about sexual entertainment and sexual services, and about nothing else. None of the following falls under it, and all of it is welcome on Entrly:

• An age limit is not the problem. Bars and bar crawls, wine, beer and spirits tastings, late-night music events, casino nights and other over-18 programmes are ordinary spaces — subject to section 7.1 on regulated goods and to whatever licences you need where you run them.
• LGBTQ+ organizations, clubs, pride events and communities are welcome on exactly the same footing as any other community. Who a space is for is never the issue here; selling sexual entertainment is.
• Sexual health, sex education, counselling, survivor support and advocacy belong on Entrly, and the plain clinical language that work needs is not a breach of section 7.1.
• Art, film, theatre and literature are not excluded because they deal with sexuality; what a space actually publishes on a public page is judged under section 7.1, like anything else.

Where a space or an organization falls under this section we do not moderate it piece by piece: the public page comes down, the space is suspended, and an organization that exists for this purpose is suspended or terminated under section 7.5. Our automated screening will not reliably spot it — clean copy passes — so in practice this is enforced when it is reported to us or otherwise comes to our attention, whenever that is, including long after a space was created. Where sexual services, coercion or a minor are involved, we act at once, without a warning step, and report it where the law requires.

7.3 How we moderate

• Automated screening. Text, images and names are screened automatically, with the help of AI, before they are published or sent. Content the screening finds clearly in breach is refused at that moment and never appears. It is deliberately tuned to let borderline material through rather than block legitimate content, so it catches the obvious cases and not every case — and it can be wrong in both directions.
• We do not generally monitor content and are under no obligation to search for breaches. Beyond the automated screening, we act on what is reported to us or otherwise comes to our attention.
• Reports are triaged, then reviewed. Every report is assessed automatically for how urgent it is and reviewed by a person. Anything that looks like a serious risk is escalated immediately.
• People decide the serious measures. Automated tools may remove or hide an individual piece of content where the assessment is unambiguous. Measures against an account, an organization or a space are always decided by a person.
• We keep a copy. When content is reported we store it as it stood at that moment, so that editing or deleting it afterwards does not erase the record.

7.4 Reporting content

• In the app or on a public space page, use the report action next to the content itself — page blocks and images, the space name, the organizer's name, and announcements you have received. Any signed-in user can report, whether or not they belong to the space.
• By email to hello@entrly.com, from any address, with a link to or description of the content and what is wrong with it. This is also our takedown contact.
• Rights holders should identify the protected work, say where it appears on Entrly, give contact details, and confirm that they believe in good faith that the use is unauthorised and that their information is accurate.
• Reporters stay anonymous. We never tell an organization who reported its content.
• What happens next. We prioritise anything that looks like a serious risk and deal with it without delay; other reports are normally reviewed within a few working days. We do not always report back on the outcome.
• Do not abuse it. Knowingly false or repeated bad-faith reports are themselves a breach of this Agreement.
• If someone is in immediate danger, call your local emergency number (112 in the EU). We are not an emergency service and cannot intervene in the physical world.

7.5 What we may do about it

Where content or conduct breaks these rules, we may take one or more of the following measures. We choose what is proportionate to how serious the breach is, the harm done, whether it appears deliberate and whether it has happened before — but where the harm is serious we may go straight to the strongest measure, without warning:

1. Refuse to publish it. The screening blocks the content as you save or send it, and tells you why. Nothing is published.
2. Ask for a correction. We pass the complaint to the organization's administrators and ask them to put it right, without naming the reporter.
3. Remove the content. An announcement, an image or a page block is taken down. A deleted announcement — including the copies already delivered — cannot be restored.
4. Take the public page offline. The space's public page stops being served and is dropped from our sitemap and public search index. The space keeps working for the people already in it, and drafts stay editable so the problem can be fixed.
5. Turn a feature off. A space can lose the ability to send announcements while the matter is open.
6. Suspend a space. It is hidden from its participants and nothing in it can be changed.
7. Suspend an organization, which suspends every space it runs at once.
8. Terminate the account or the organization. This ends access to everything in it, and where we terminate for a breach we do not refund the remainder of a paid period.
9. Report it to the authorities and preserve the evidence, where content is criminal or someone is at risk. Child sexual abuse material is always reported and always ends the account.

Four things apply to all of these measures:

• We tell you what we did and why. Every measure against a space or an organization is emailed to its administrators with the reason for it — unless the law prevents us, or telling you would frustrate an investigation into serious crime.
• Most measures are reversible and are lifted once the problem is fixed; a page that comes back comes back as it was. Deleting an announcement and terminating an account are not reversible.
• A suspension does not pause billing. Subscriptions keep running and keep renewing while a space or an organization is suspended for a breach of this Agreement.
• Repeat breaches escalate. We keep a record of the measures we take. A second or third breach is not treated as a first, and accounts that repeatedly infringe other people's rights are terminated.

You remain responsible for your content: to the extent the law allows, you are liable for the damage it causes and for claims brought against us because of it. Nothing in this section limits the rights you have as a consumer under mandatory law.

7.6 If you think we got it wrong

• Reply to the notice you received, or email hello@entrly.com within 30 days, saying what was done and why you believe it was wrong. A screening refusal can be appealed the same way.
• A person reviews it. An appeal is never decided by the automated system that made the original call.
• We answer without undue delay, normally within 14 days, and either reverse the measure or explain why it stands.
• None of this affects your right to go to court or, if you are a consumer, to the conciliation board named in section 13.

8. Your content

You keep all rights to the content you or your organization put into Entrly — pages, images, form data, files. You grant Bitcrafts Kft. the license needed to host, store, display and transmit that content solely to provide the Service (including showing public space pages to visitors and delivering announcements). We may remove content that violates this Agreement or the law.

9. Our intellectual property

The Service, including its software, design and branding, belongs to Bitcrafts Kft. and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service under this Agreement. You may not copy, modify or reverse-engineer it except where the law expressly permits.

10. Availability and changes

We work to keep the Service available and secure, but no online service can promise uninterrupted operation. We may improve or change features over time; if a change materially reduces functionality your organization pays for, we will inform you in advance. We may suspend accounts or organizations that violate this Agreement, after notice where reasonable.

11. Liability

To the extent permitted by law, Bitcrafts Kft. is liable only for damage caused intentionally, by gross negligence, or involving harm to life, body or health, and — for paid subscriptions — our total liability toward an organization in any 12-month period is limited to the fees that organization paid for the Service in that period. We are not liable for the acts of organizations toward their participants or vice versa. Nothing in this section limits rights that consumers have under mandatory law.

12. Termination

• You may stop using the Service and delete your account at any time, in your account settings or at entrly.com/delete-account. Deleting your account destroys your sign-in account and unlinks you from every participant you represent; the participant data itself stays with the organization that collected it.
• An organization may cancel its subscriptions at any time; paid features remain active until the end of the paid period.
• We may terminate or suspend access for material breach of this Agreement. Where reasonable, we will warn you first and give you a chance to remedy the breach.
• Sections that by their nature should survive termination (content licenses needed to wind down, liability, governing law) survive it.

13. Governing law and disputes

This Agreement is governed by Hungarian law. Disputes belong before the competent Hungarian courts, except that if you are a consumer in the European Union you keep the protection of the mandatory rules and the courts of your country of residence. Consumers in Hungary may also turn to the conciliation board competent for their residence — in Budapest, the Budapest Conciliation Board (Budapesti Békéltető Testület, 1016 Budapest, Krisztina krt. 99.).

14. Changes to this Agreement

We may update this Agreement as the Service evolves. We announce material changes in the Service or by email at least 15 days before they take effect; continuing to use the Service after that date means you accept the updated Agreement. If you do not agree, stop using the Service and, if applicable, cancel your subscriptions before the changes take effect.

15. Contact

Questions about this Agreement: hello@entrly.com · Bitcrafts Kft., 1158 Budapest, Bezsilla Nándor utca 24., Hungary.